
Website www.abconireland.com
Company information and introduction:
Abcon Industrial Products Ltd currently have a position for an Inside Sales Co-ordinator to join our progressive team on a 1 year Fixed Term Contract. This role requires excellent communication skills, attention to detail and a customer centric approach.
Key Responsibilities and Duties:
- Processing sales orders received via email, phone, B2B Web Portal and the web shop
- Building and maintaining strong relationships with customers by understanding their needs and providing timely assistance and support
- Dealing with customer queries which can include product availability; dispatch dates; courier deliveries; back orders; prices; raising RMA’s and credit notes and general queries regarding orders and raising orders
- Liaising with production team on scheduling to ensure orders dispatch on time
- Providing support to the sales team for orders and quotes
- Liaising with warehouse staff regarding orders and dispatch
- Contacting customers for payment in advance of dispatch and putting card payments through
- Setting up new part code numbers and new accounts on the ERP system for manufactured products in line with company procedures
- Updating products on Aphix System so they are visible for the Sales team when raising app orders and for customers who order on the B2B
Key Skills and Competencies:
· Experience in a sales role desirable but not essential
· Excellent customer service and interpersonal skills
· Excellent written, verbal and communication skills
· Experience with industry software
· Strong work ethic
· Ability to work on own initiative
· Ability to work under pressure
To apply for this position, please click this link HERE to submit your curriculum vitae.
To apply for this job email your details to jpease@abconireland.com