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Website www.abconireland.com

Company information and introduction:
Abcon Industrial Products Ltd currently have a position for an Inside Sales Co-ordinator to join our progressive team on a 1 year Fixed Term Contract. This role requires excellent communication skills, attention to detail and a customer centric approach.

Key Responsibilities and Duties:

  • Processing sales orders received via email, phone, B2B Web Portal and the web shop
  • Building and maintaining strong relationships with customers by understanding their needs and providing timely assistance and support
  • Dealing with customer queries which can include product availability; dispatch dates; courier deliveries; back orders; prices; raising RMA’s and credit notes and general queries regarding orders and raising orders
  • Liaising with production team on scheduling to ensure orders dispatch on time
  • Providing support to the sales team for orders and quotes
  • Liaising with warehouse staff regarding orders and dispatch
  • Contacting customers for payment in advance of dispatch and putting card payments through
  • Setting up new part code numbers and new accounts on the ERP system for manufactured products in line with company procedures
  • Updating products on Aphix System so they are visible for the Sales team when raising app orders and for customers who order on the B2B

Key Skills and Competencies:
· Experience in a sales role desirable but not essential

· Excellent customer service and interpersonal skills

· Excellent written, verbal and communication skills

· Experience with industry software

· Strong work ethic

· Ability to work on own initiative

· Ability to work under pressure

To apply for this position, please click this link HERE to submit your curriculum vitae.

To apply for this job email your details to jpease@abconireland.com

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